Billing basics
How plans and credits fit together, in plain words.
- Billing glossary: what do these billing terms mean?Short definitions: plan, credits, usage window, weekly limit, monthly allowance, list price, top-up, grant, merchant of record.Reference
- Billing quick reference for developersOne page of billing facts for developers: what's metered, error codes, prices, headers and the account endpoint.Reference
- Can Clatter Labs change its prices?Yes, with at least 30 days' notice for price increases affecting an active subscription. You can cancel before it applies.Policy
- Can I get a surprise bill from Clatter Labs?No. Plans are a fixed monthly price and API usage is prepaid from credits, so spending stops at zero instead of billing you later.FAQ
- Do cheaper plans get worse models?No. Every plan, Free included, has SuperCosmos Flash, Max and Heavy and every tool. Bigger plans give more usage.FAQ
- Do I need a credit card to use the Free plan?No. The Free plan and the $5 free credit need no payment details. You pay only when you buy a plan or credits.FAQ
- Does Code Buckets use my credits?No. Code Buckets uses your plan's storage and 1,000,000 Code Buckets tokens a month. Credits aren't spent on it.FAQ
- Does Cosmos Agent on Telegram use credits?No. Telegram usage counts toward your plan, together with Line CLI and Cosmos Agent. It also has its own daily limit.FAQ
- How do I explain Clatter Labs costs to my parents?A short, plain explanation a teen can share: the free plan, optional monthly plans, and prepaid credits that can't overspend.Explainer
- How do plans and credits work together?Your plan covers app usage (Line CLI, Cosmos Agent, Telegram, Code Buckets storage). Credits pay for the Model API and Agent API.Explainer
- How does Clatter Labs billing work for a company?One owner account buys a plan for app usage and credits for API usage; employees join as team members with limits.Explainer
- How does Clatter Labs billing work, in simple words?A beginner-friendly explanation: your plan is like a membership for the apps, credits are like a wallet for your own programs.Explainer
- What currency are Clatter Labs prices and credits in?US dollars. Credits are a US-dollar balance; plan prices are in USD. Gumroad may show local taxes at checkout.FAQ
- What do credits pay for?Credits pay for the Model API, the Agent API (tokens plus computer, browser, actions and storage) and the Console Playground.FAQ
- What does "list price" mean in Clatter Labs billing?List price is what usage is worth at the published model rates, used both for charging credits and for measuring plan usage.Explainer
- What does a new Clatter Labs account get for free?The Free plan (every model and tool, a monthly allowance, 1 GB Code Buckets) plus $5 of free API credit, once.FAQ
- What does Billing › Overview show?Your current plan and status, API credits, usage meters (window, week or month) and Code Buckets storage.Reference
- What exactly does my plan pay for?App usage across Line CLI, Cosmos Agent and Cosmos Agent on Telegram, plus your Code Buckets storage. Not API calls.FAQ
- What happens if I never pay for anything?Nothing bad. You stay on Free with its monthly allowance, 1 GB of Code Buckets and whatever is left of your $5 free credit.FAQ
- What's on the Console Billing page?Billing has five tabs: Overview, Plans, Credits, Usage and History, plus a Refresh payment status button.Reference
- Which account pays for usage?The account that owns the API key or that you're signed in with. On a team, the team owner's plan and credits pay.FAQ
- Why are there separate plans and credits instead of one bill?Apps get predictable monthly usage that resets; APIs are pay as you go so developers pay exactly for what their code uses.Explainer
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.