Why are there separate plans and credits instead of one bill?
They suit different kinds of use.
- Apps (Line CLI, Cosmos Agent, Telegram) are used by a person, in bursts. A plan gives a predictable monthly price and usage that refills every few hours and every week, so you're never surprised by a bill.
- APIs are used by programs, which can run all day, scale up or be shared with many end users. Pay as you go means you pay exactly for what your code uses, with no plan needed to unlock it.
So someone who only codes in Line CLI may never buy credits, and someone who only builds an app on the Model API can stay on Free and just top up credits.
Good to know#
- Prices and credits are in US dollars.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.