Billing for companies
Teams, budgets, spending controls and larger needs.
- Are there discounts for schools, nonprofits or open-source projects?No such discounts are published. Contact support to describe your project.FAQ
- Can a company pay for employees who use Line CLI?Yes. The company owner account picks a plan and invites employees to its team with Line CLI access and limits.FAQ
- Can we get alerts when spending reaches a budget?There's no budget-alert setting. Use member monthly limits, low-credit Inbox messages and your own checks on GET /v1/account.FAQ
- Can we pay by purchase order or with our own contract terms?Purchases go through Gumroad. Terms on a purchase order or vendor form have no effect. Ask support for special arrangements.Policy
- Can we resell Clatter Labs API access to our customers?Not as a standalone service, proxy or gateway without a written reseller agreement. Building your own product on top is fine.Policy
- How can a company control what each person spends?Use a team with per-member access and daily or monthly limits, separate keys per service, and watch Logs and Usage.How-to
- How do we bill our own customers for usage of our app?Clatter Labs bills you, the key owner. Track your users on your side; Logs show usage by key, not by your end user.FAQ
- How do we plan a monthly budget for API usage?Measure typical requests, price them, multiply by volume, add a buffer, then monitor with GET /v1/account and Usage.How-to
- How do we split Clatter Labs costs between departments or clients?Give each department or client its own key (and team members their own limits), then read Logs by key and Usage by member.How-to
- Is there a service-level agreement (SLA)?Uptime commitments, service credits and support times apply only under a separate signed SLA. Status shows live health.FAQ
- Is there an Enterprise plan for companies?No Enterprise plan is sold. Companies use the largest plans, Console teams and credits, and can ask support about larger needs.FAQ
- Our team owner is leaving the company. What happens to billing?The plan, credits and workspace belong to the owner's account. Plan ahead, and contact support with both Account IDs.FAQ
- Should our company use one account with a team, or separate accounts?A team gives one bill and central control. Separate accounts give fully separate plans, credits and keys.FAQ
- We need more than Ultra or the standard limits. Who do we talk to?Email support@clatterlabs.com with your Account ID and what you need. Nothing beyond published plans is promised.FAQ
- Where can our security team learn how billing and data are handled?Payments are processed by Gumroad; account and data handling are in the Terms, Privacy Policy and the Security & privacy articles.FAQ
- Who owns credits bought for a company?Credits belong to the account that bought them. Use a company-controlled owner account so credits stay with the company.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.