Teens and children
Age rules, guardian consent and protections for younger users.
- Can a teenager buy a plan or credits?Only through a parent or guardian, or as the law and Gumroad's terms allow.Policy
- Can children under 13 use Clatter Labs?No. Accounts for children under 13 aren't allowed and are closed, with their data deleted.Policy
- Can my app send children's data to the Clatter Labs API?Not data of children under 13 without verifiable parental consent and full COPPA compliance, and not without a lawful basis.Policy
- Can teenagers use Clatter Labs?Yes, from age 13, with a parent or guardian's consent where the law requires it. In Egypt, under-18s always need it.Policy
- How do I report an account used by a child under 13?Contact Clatter Labs through the privacy contact. Accounts of children under 13 are suspended and their data deleted.How-to
- How does a parent or guardian give consent for a teen?The parent or guardian agrees to the Terms and Privacy Policy on the teen's behalf and supervises their use. We may ask for evidence.How-to
- How does Clatter Labs protect users under 18?No use of their content for training, no marketing, no selling or sharing, and parents can ask for deletion.Explainer
- I'm a parent. How do I get my child's account closed?Send a privacy request through the Support Center, or email infrastructure@clatterlabs.xyz. We'll close the account and delete its data.How-to
- I'm a teenager. What are my rights with my data? (simple)You can see, download, fix and delete your information, and Clatter Labs won't use your chats to train AI or show you ads.FAQ
- Will Clatter Labs ask me to prove my age?It may. Clatter Labs can ask you to confirm your age, and for evidence of parental consent where the law requires.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.