How we use your data
What your data is used for, and what it is never used for.
- Are my prompts anonymous?No. They're pseudonymized (linked to an internal ID instead of your name or email), but prompts can still contain personal data.FAQ
- Can I create images or content about real people?Not sexual content without consent, deceptive deepfakes, or harassment. Verify any factual claims about real people before publishing.Policy
- Can I find out who my data was shared with?Yes. Ask through a privacy request. We tell you who received your data, and inform recipients of corrections or deletions where feasible.How-to
- Can I put other people's personal information into prompts?Only if you have the right to. You're responsible for any personal data of others you include, so share only what you need.Policy
- Can I use Clatter Labs for health, financial or other sensitive data?Only with a lawful basis and the safeguards your law requires. Clatter Labs doesn't claim specific industry certifications.Policy
- Can I use Clatter Labs to make decisions about people, like hiring?Not without appropriate human review and compliance with the law. Decisions on credit, jobs, housing or education need a human in the loop.Policy
- Does Clatter Labs make automated decisions about me?Only for early-access scoring and abuse, fraud and security detection. You can always ask for a human to review.Explainer
- Does Clatter Labs scan my requests automatically?Yes. Automated safety and abuse checks, such as rate limits and checks for prohibited use, may process request content.FAQ
- Does Clatter Labs sell my data?No. We don't sell personal data, don't show ads and don't use advertising trackers.FAQ
- Does Clatter Labs use anonymous statistics?Yes. Aggregated or de-identified data that doesn't identify you may be used for any lawful purpose, like reliability stats.FAQ
- On what legal basis does Clatter Labs process my data?Mainly contract (to provide the service), legitimate interests (security, improvement, training), legal obligations and consent.Reference
- What does "pseudonymized" mean?It means replacing who you are (name, email) with an internal code, so data isn't directly linked to you, though it isn't fully anonymous.Explainer
- What does Clatter Labs do if the government asks for my data?We check that the request is legally valid, disclose only the minimum required and tell you first where the law allows.FAQ
- What does Clatter Labs use my data for?To run the products, keep them secure, bill you, support you, meet legal duties, improve services and train our own models.Explainer
- What happens to my data if Clatter Labs is sold or merges?Data may move to the other company under confidentiality, and you'll be told before your data falls under a different privacy policy.FAQ
- Who does Clatter Labs share my data with?Infrastructure providers that run our services, apps you choose to connect, payment provider Gumroad, advisers, and authorities when the law requires.Reference
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.