Backups
How backups work and what they mean for deleted data.
- Are backups encrypted?Data at rest, including stored data that backups point to, is encrypted. Deleted data waiting in backups is protected and not used.FAQ
- Can Clatter Labs restore something I deleted from a backup?Don't count on it. System backups protect the service, not individual restores. Use Code Buckets backups and scheduled deletion as safety nets.FAQ
- Does Clatter Labs back up my data?Yes. Backups run on a rolling cycle of up to 90 days. Code Buckets also lets you create your own backups.Explainer
- How can I keep my own backup of my Clatter Labs data?Download your account data, download Code Buckets files, and keep Line CLI work in Git on your own machine.How-to
- Is my deleted data still in backups?It can be, for up to 90 days, until backups are overwritten. During that time it's protected and not used.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.