Deleting your data
Deleting your whole account, one service, or specific data.
- Can I delete individual files, chats or memories?Yes. Delete Code Buckets objects and backups, agent memories and reminders, connectors and keys yourself; ask us for the rest.How-to
- Do I have a "right to be forgotten"?Yes. You can ask for erasure of your personal data where the law provides, and Clatter Labs extends this to all users where practicable.FAQ
- Does deleting my account remove my data from AI training?Your content stops being used and is removed from unused datasets where identifiable. Models already trained can't be changed.FAQ
- How do I delete my data from Clatter Labs?Delete specific items yourself, delete one service's data via infrastructure@clatterlabs.xyz, or delete your whole account in the account center.How-to
- How do I disconnect a connected service and delete its token?Disconnect it in your settings; we delete the stored tokens. You can also revoke access in the other service.How-to
- How do I get my stuff deleted? (simple steps)Ask a parent or guardian to help you delete your account, or email us and we'll delete your information.FAQ
- How do I permanently delete my data from one service but keep my account?Email infrastructure@clatterlabs.xyz from your account email with your Account ID and the service. We verify and delete it permanently.How-to
- How long does it take to delete my data?Deletion starts promptly. A minimal record stays up to 35 days, and backups are overwritten within 90 days.FAQ
- Someone else put my personal data into Clatter Labs. Can I get it deleted?Yes. Send a privacy request describing where it appears. If it's in a company's team, we may refer you to that company.FAQ
- Will I get confirmation that my data was deleted?The account center confirms scheduled or immediate deletion. For emailed requests, we reply when the deletion is done.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.