Cookies and emails
Cookies we use and the emails we send.
- Does Clatter Labs honour Do Not Track or Global Privacy Control?Global Privacy Control is honoured as an opt-out of sale and sharing. Do Not Track isn't handled separately since there's no cross-site tracking.FAQ
- What cookies does Clatter Labs use?Essential cookies only: an HttpOnly session cookie and strictly necessary security cookies. No advertising or tracking cookies.Reference
- What does Clatter Labs store in my browser's local storage?Essential settings such as interface preferences, like your theme. Not used for tracking.FAQ
- What emails will Clatter Labs send me?Account emails are sign-in codes, magic links, password resets and new-device alerts. Others: status alerts you subscribe to, and required notices.Reference
- What happens to my email if I subscribe to status alerts?It's used only to send incident and maintenance notices, and every notice has an unsubscribe link.FAQ
- Why did I get an email from Clatter Labs when I didn't sign up for news?Some notices are required to run your account: sign-in codes, security alerts, policy changes, security incidents or a service ending.FAQ
- Why don't some Clatter Labs sites show a cookie banner?Because they use only essential cookies, which don't need consent. Non-essential cookies would be asked about first.FAQ
- Will Clatter Labs send me marketing emails?Only if you agree. You can withdraw consent with the unsubscribe link in any such message.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.