Users in Egypt
Egyptian data protection and consumer law as published in our policies.
- Can I complain to the Personal Data Protection Center in Egypt?Yes. Egyptian users can complain to the Personal Data Protection Center as well as contacting Clatter Labs.FAQ
- Do users in Egypt under 18 need a guardian's consent?Yes. Under Law No. 151 of 2020, Egyptian users aged 13 to 17 may use Clatter Labs only with a parent or guardian's consent.Policy
- Is data of Egyptian users sent outside Egypt?Yes. It's processed outside Egypt, including in the EU and the US, only where Law No. 151 of 2020's transfer conditions are met.FAQ
- Is there an Arabic version of the Terms, and which one counts?The Terms are in English and may be translated. English prevails unless Egyptian or other law requires the Arabic version to prevail.FAQ
- What consumer rights do I have in Egypt?Consumers keep their rights under Egyptian Consumer Protection Law No. 181 of 2018 and can complain to the Consumer Protection Agency.FAQ
- What data rights do users in Egypt have?To know about, access and obtain data; withdraw consent; correct, erase or update; restrict; object; and be told about breaches.Reference
- Which Egyptian data protection law applies to Clatter Labs?The Personal Data Protection Law No. 151 of 2020 and its executive regulations, as applicable to a software company providing online services.Explainer
- Why is Egyptian law the governing law?Clatter Labs Software is established in Egypt, so the Terms and Privacy Policy are governed by Egyptian law, without removing your local mandatory rights.FAQ
- Will Egyptian users be told about a data breach?Yes. Clatter Labs will notify the Personal Data Protection Center and affected individuals within the periods Law No. 151 of 2020 requires.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.