I'm a parent. How do I get my child's account closed?

If your child used Clatter Labs without required consent, or you want to withdraw consent:

1. Open a request at support.clatterlabs.com marked as a privacy request, or email infrastructure@clatterlabs.xyz.
2. Give the child's account email or Account ID, and your relationship.
3. We'll take appropriate steps, including deleting the account (Privacy Policy, Section 36).

In Egypt, withdrawing consent leads us to close the account and delete its data.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.