Are my prompts anonymous?
No. Prompts and outputs are pseudonymized: they're linked to internal identifiers rather than your name or email when they're processed by the cloud infrastructure that runs our models (Privacy Policy, Section 11).
That reduces, but doesn't remove, the chance of identifying someone, because a prompt can itself contain names or details. Clatter Labs doesn't claim prompts are anonymous. Assume anything you type is handled as personal data.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.