Clatter LabsHelp Center

How do I get my stuff deleted? (simple steps)

FAQUpdated

You can have your information deleted:

  1. With a parent or guardian, go to accounts.clatterlabs.com, open Data, and choose Delete account.
  2. Or ask them to email infrastructure@clatterlabs.xyz and say you want your information deleted.

We'll take care of it. Some copies can stay in backups for a little while (up to 90 days) before they're gone too.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.