Who owns credits bought for a company?
Credits and plans belong to the account that bought them and can't be transferred. Buy from a company-controlled account (and run your team from it) so that credits, keys and history stay with the company if people change roles.
Good to know#
- Service levels apply only under a separate signed agreement.
- For larger needs, email support@clatterlabs.com.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.