Where can our security team learn how billing and data are handled?

• Payments — Gumroad is the merchant of record; the Console doesn't take card details.
• Keys — stored as keyed hashes, shown once, scoped, rate-limited, revocable at once, paired with the Account ID.
• Terms and Privacy — www.clatterlabs.com/terms and /privacy.
• Infrastructure questions — infrastructure@clatterlabs.xyz.

Good to know#

• Companies typically use one owner account with a Console team.
• Service levels apply only under a separate signed agreement.
• For larger needs, email support@clatterlabs.com.

Learn more#

• Plans and credits
• Terms of Service

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.