Download your data
Getting a copy of everything in your account.
- Does my data export include my Code Buckets files?Download your stored files from Code Buckets itself using the Console or the API. The account export is for account data.FAQ
- How do I download my data?Open Data in the account center, choose Download your data, confirm it's you, and save the .zip file. It downloads once.How-to
- It says to sign out and back in before I can download my dataExports need a recent sign-in. Sign out, sign back in, and return to Data within 10 minutes.Troubleshooting
- My data download link doesn't work any moreEach export downloads once. Start a new export from Download your data.Troubleshooting
- Should I download my data before deleting my account?Yes. Immediate deletion is permanent, so download your data and your Code Buckets files first.How-to
- What's in my data export?A .zip with a JSON file for each Clatter Labs service. Passwords, secrets and tokens are left out for security.Reference
- Why aren't my API keys or tokens in my export?Passwords, secrets and tokens are excluded so a stolen export can't be used to break into your account or services.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.