Clatter LabsHelp Center

My data download link doesn't work any more

TroubleshootingUpdated

Exports are single use: the file "can be downloaded once." If the download was interrupted, or you've already downloaded it, start a new export:

  1. Open Data in accounts.clatterlabs.com.
  2. Choose Download your data again and confirm it's you.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

Related articles

Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.