What's in my data export?
Your export is a .zip file with JSON files per service, covering your account data across Clatter Labs services, for example:
- your account profile and settings;
- your Cosmos Agent on Telegram data linked to your account, such as memories, settings and reminders (Privacy Policy, Section 14).
Left out on purpose: passwords, secrets and tokens, "for security reasons" (Privacy Policy, Section 9).
JSON is a structured, machine-readable format, so you can open it in a text editor or import it into other tools.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.