Sessions and devices
See where you are signed in and sign out devices you don't recognise.
- How do I see where I'm signed in?Open Devices or Sessions in the account center to see devices signed in, their last activity, IP address and operating system.How-to
- How do I sign out a device I'm not using?Find the device in Devices or Sessions and revoke it. It's signed out right away.How-to
- How do I sign out of all my devices?Revoke each session you don't need in Sessions, and change your password if you think someone else has access.How-to
- I see a device I don't recognizeRevoke it, change your password and turn on two-factor authentication. Locations come from IP addresses and can be approximate.Troubleshooting
- I signed in on a public or shared computer. What should I do?Sign out when you're done, and if you forgot, revoke that session from your own device.FAQ
- Is it safe to stay signed in on a family computer?It's convenient but anyone using that computer can act as you. Use separate browser profiles or sign out after use.FAQ
- What are the notifications in my account center?The account center keeps in-app notifications, like security notices, even if an email couldn't be sent.FAQ
- What does the Activity page show?The Activity page lists recent activity on your account so you can spot anything unexpected.FAQ
- Why was I signed out unexpectedly?Sessions end after 15 days, when revoked from another device, or when browser data is cleared. Sign in again.Troubleshooting
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.