Profile and preferences
Your name, picture and theme across Clatter Labs apps.
- Can Clatter Labs make me change my name or username?Yes, in rare cases: names that infringe others' rights, impersonate someone or are misleading may need to change.FAQ
- Can I remove my profile picture?Yes. A picture is optional. Open Name & picture and replace or remove it.How-to
- How do I change my name or profile picture?Open your profile in the account center, choose Change profile, and update your name or upload a new picture.How-to
- How do I change the email address on my account?If you don't see an option to change your email, contact support from your current address. Your Account ID doesn't change.FAQ
- How do I switch between dark and light mode?In the account center, choose dark, light, or match your system. The choice is saved on that device.How-to
- My profile picture won't uploadCheck the file is PNG, JPEG, WebP, GIF or AVIF and under 25MB, then try again on a stable connection.Troubleshooting
- What image can I use as my profile picture?Use a PNG, JPEG, WebP, GIF or AVIF image up to 25MB.Reference
- Where is my name and picture shown?Your name and picture appear across Clatter Labs apps, and to apps you sign in to if you allow them to see your profile.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.