Clatter LabsHelp Center

Is it safe to stay signed in on a family computer?

FAQUpdated

Anyone who uses a browser where you're signed in can act as you until the session ends (up to 15 days). Your account is personal and shouldn't be shared, so on a family or shared computer:

  • give each person their own browser profile or user account on the computer;
  • sign out when you finish;
  • turn on two-factor authentication.

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We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.