I see a device I don't recognize

First, check whether it might be you: a new browser, a work computer, or a phone on mobile data can look unfamiliar. Locations are estimated from IP addresses and can be off. "Unknown device" just means the browser didn't report a name.

If it's not you:

1. Revoke it right away.
2. Change your password and turn on two-factor authentication.
3. Revoke unfamiliar apps under Connected apps, and unfamiliar API keys in the Console.
4. Tell support at support@clatterlabs.com.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.