Clatter LabsHelp Center

Why was I signed out unexpectedly?

TroubleshootingUpdated

Common reasons:

  • 15-day limit: sessions reach a security limit after 15 days.
  • Revoked elsewhere: "This device was signed out from another device" means a session was revoked from another signed-in device.
  • "This session is no longer active": it ended on the server, for example after a revoke.
  • Cleared browser data or a private window closed.

Just sign in again. If you didn't revoke the session yourself and nobody else should have access, change your password and review your devices.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.