Clatter LabsHelp Center

My Model API bill is higher than I expected. Why?

TroubleshootingUpdated

Look at Console › Logs (each call with its price) and check for:

  • Growing conversation history, re-sent as input every turn.
  • Reasoning tokens on Max and Heavy, billed as output.
  • Prompts over 262K tokens, which bill their whole input at 1.5×.
  • Retries or loops sending the same request many times.
  • A leaked key being used by someone else: if calls don't look like yours, revoke the key.
  • Heavy as default where Flash would do.

Good to know#

  • New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
  • Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry
  • Model ids: supercosmos-flash, supercosmos-max, supercosmos-heavy (SuperCosmos 1.1). Which to call

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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