I get model_not_found but the model id is right. Why?
- Base URL: if it isn't
https://api.gateway.clatterlabs.xyz/v1, the request may be going to another provider that doesn't know SuperCosmos ids. - Model overrides: some frameworks replace the model with their default; log the outgoing body.
- Hidden characters: a trailing space or newline from a config file.
- Spelling: ids are lowercase with hyphens:
supercosmos-flash.
GET /v1/models lists the exact ids.
Good to know#
- Retry only
429and 5xx errors, with backoff; honourRetry-Afterwhen it's sent. Which errors to retry - Keep keys on your server, never in a browser or mobile app. Why
- Every response has an
X-Request-Id; log it so a request can be found later. Why log it
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.