I get 404 errors on every request. Is my base URL wrong?
Likely. The base URL is:
https://api.gateway.clatterlabs.xyz/v1
- With an SDK, set exactly that; the SDK adds
/chat/completions. - With raw HTTP, call
https://api.gateway.clatterlabs.xyz/v1/chat/completions. - Common slips: missing
/v1, doubled/v1/v1, or using the Agent API host (api.agent.clatterlabs.xyz).
A 404 not_supported means the host is right but the path isn't one of the two supported endpoints. A 404 model_not_found means the model id is wrong.
Good to know#
- Retry only
429and 5xx errors, with backoff; honourRetry-Afterwhen it's sent. Which errors to retry - Every response has an
X-Request-Id; log it so a request can be found later. Why log it - If calls fail unexpectedly, check status.clatterlabs.com before debugging further.
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.