My calls work locally but fail with 401 in CI or production. Why?

Almost always configuration:

• CLATTER_API_KEY or CLATTER_ACCOUNT_ID isn't defined in the CI or server environment (or has a different name).
• Secrets are set but not exposed to the step that runs your code.
• Production uses a different key that was revoked, or belongs to another account (401 account_mismatch).

Log the first characters of the key and the Account ID at start-up (never the whole key) to confirm what's loaded.

Good to know#

• Your key's account is responsible for your end users' text under the Abuse policy. What it means for apps
• Each key has its own limit: 10, 30 (default), 60 or 120 requests per minute. Rate limits
• New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.