Why are Model API responses slow?

Things that make a reply take longer:

• Effort: Max and Heavy reason first. In Benchmark 2, median time per task was about 3.5 s on Flash, 7.2 s on Max and 8.7 s on Heavy (measured with several requests in flight).
• Long outputs: more tokens take more time.
• Long prompts: more to read before answering.
• Busy moments: check status.clatterlabs.com.

What helps: stream so text shows as it arrives; use Flash where depth isn't needed; set a sensible max_tokens; trim history.

Good to know#

• Model ids: supercosmos-flash, supercosmos-max, supercosmos-heavy (SuperCosmos 1.1). Which to call
• Every response has an X-Request-Id; log it so a request can be found later. Why log it
• Base URL: https://api.gateway.clatterlabs.xyz/v1, with Authorization: Bearer clsk_... and X-Clatter-Account: CL-... on every call. Quick reference

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.