I had the old Model API trial. What happened to it?
On Oct 29, 2026 the separate $5 Model API trial (and the earlier $20 grant) were replaced by $5 of free credit for every new account. If your account received the earlier one-time Model API trial, what's left of it is spent first on Model API calls. After that, calls use your regular credits.
The 402 out_of_credits error means both the trial and your credit balance are used up.
Good to know#
- Base URL:
https://api.gateway.clatterlabs.xyz/v1, withAuthorization: Bearer clsk_...andX-Clatter-Account: CL-...on every call. Quick reference - Your key's account is responsible for your end users' text under the Abuse policy. What it means for apps
- Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.