Why was a request billed at a higher input rate?

If a request's prompt is over 262K tokens, its whole input is billed at 1.5× (Flash $2.40, Max $2.70, Heavy $3.00 per 1M input tokens). Check usage.prompt_tokens for that request in Console › Logs. Remember history, tool results and a short Clatter Labs instruction block count too. Trimming to under 262K brings back the normal rate.

Good to know#

• Base URL: https://api.gateway.clatterlabs.xyz/v1, with Authorization: Bearer clsk_... and X-Clatter-Account: CL-... on every call. Quick reference
• New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
• Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.