The installer says "checksum mismatch". What should I do?
"Checksum mismatch" means the file that arrived isn't byte-for-byte the official release. Line protects you by installing nothing.
Common causes#
- A download cut off partway (unstable connection).
- A proxy, firewall or "web filter" changed the file.
- Rarely, a release being published at that moment.
What to do#
- Wait a minute and run the installer again.
- Try another network (for example a phone hotspot) to rule out a proxy.
- Make sure you used the exact official command and host:
install.clatterlabs.xyz. - If it keeps happening, check status.clatterlabs.com and email support@clatterlabs.com with the full message and your OS.
line update does the same check: "checksum mismatch for the downloaded binary …; not updating".
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.