Clatter LabsHelp Center

The installer fails on a company network with HTTPS inspection

TroubleshootingUpdated

Some company networks inspect HTTPS traffic with their own certificates. This can cause certificate errors in curl or PowerShell, or a checksum mismatch if the proxy alters the download. Line refuses to install a file that doesn't match its checksum, so nothing unsafe is installed.

Ask your IT team to:

  • Exempt install.clatterlabs.xyz from inspection, or
  • Make sure your terminal trusts the company certificate.

Line itself also needs to reach Clatter Labs services for sign-in and the model, so the same exemption may be needed afterwards.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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