How long does a refund take and how do I see it?

• Credit purchases show refunded, and History shows a Refund row.
• Plans show Refunded in History.
• Timing depends on Gumroad and your bank.

Good to know#

• Unused purchased credits can be refunded on request within 14 days.
• Consumed credits and usage aren't refundable.
• Plans cover app usage (Line CLI, Cosmos Agent, Telegram); credits pay for the Model API and Agent API on every plan.

Learn more#

• Terms of Service (refunds)
• Console › Billing › History

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.