Do I get a refund if my account is suspended?

• A 24-hour abuse-policy pause doesn't touch your credits, plan, keys or data.
• An account ended because of a breach isn't entitled to a refund, except where law requires.

Good to know#

• Unused purchased credits can be refunded on request within 14 days.
• Consumed credits and usage aren't refundable.
• Refunds are processed through Gumroad.

Learn more#

• Terms of Service (refunds)
• Console › Billing › History

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.