Where do I find invoices for credit purchases?
Console › Billing shows your credit balance, invoices and history. For questions about an invoice, a payment or a refund, see the Plans & billing help or contact support@clatterlabs.com with your Account ID.
Good to know#
- Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
- New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
- Retry only
429and 5xx errors, with backoff; honourRetry-Afterwhen it's sent. Which errors to retry
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.