Clatter LabsHelp Center

Where do I find invoices for credit purchases?

FAQUpdated

Console › Billing shows your credit balance, invoices and history. For questions about an invoice, a payment or a refund, see the Plans & billing help or contact support@clatterlabs.com with your Account ID.

Good to know#

  • Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
  • New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
  • Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.