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/usage says "Plan and limits unavailable right now"

TroubleshootingUpdated

Line couldn't fetch your plan and limits, so it shows only this session (the same as /cost). The message may include a short reason.

Try#

  1. Check your connection, then run /usage again.
  2. If the reason mentions sign-in, run /login.
  3. Look at Billing in the Console for the same numbers.
  4. Check status.clatterlabs.com for an incident.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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