List of Clatter Labs API error codes
| Status | Codes |
|---|---|
| 400 | bad_request; Model API: invalid_request, invalid_json, unsupported_content, unsupported_parameter, invalid_effort |
| 401 | invalid_api_key, missing_account_id, account_mismatch; Model API also expired_api_key |
| 402 | out_of_credits |
| 403 | insufficient_scope, early_access, no_cloud_account, account_suspended, team_scope_denied |
| 404 | not_found; Model API: model_not_found, not_supported |
| 405 | method_not_allowed |
| 410 | model_retired |
| 413 | too_large; Model API: request_too_large |
| 429 | rate_limited, too_many_runs, window_limit_reached, weekly_limit_reached, monthly_limit_reached, team_daily_quota_reached, team_spend_limit_reached |
| 502 / 503 / 504 | upstream, unavailable; Model API: model_overloaded, model_unavailable, model_timeout, empty_response, stream_error |
Code Buckets also uses 402 quota_exceeded and 402 storage_full. Search this Help Center for any code.
Good to know#
- On
429, wait theRetry-Afterseconds before retrying. - Every API request sends your key and your Account ID (
X-Clatter-Account: CL-…); a key alone is refused. - A new key's secret is shown only once. Clatter Labs stores only a hash, so a lost key can't be recovered.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.