What do the abuse warning headers and suspension error look like?
Warning: the request succeeds with two headers, readable from the browser (exposed for CORS):
| Header | Value |
|---|---|
x-clatter-notice | abuse_warning |
x-clatter-notice-text | The warning text, URL-encoded |
Suspension: every call answers 403 with code account_suspended, a Retry-After header (seconds until it lifts) and resets_at, plus appeal_url and policy_url in the error body. Full example in the Abuse policy.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.