How do I fix 401 account_mismatch?

401 account_mismatch means the key and the Account ID don't belong together.

1. Sign in to the Console with the account that created the key; copy the Account ID from its account menu.
2. Use that ID in X-Clatter-Account.
3. Common causes: two accounts, a teammate's ID in a shared config, or a key from staging with production's ID.

Team members use their own Account ID with their own keys; the usage is still billed to the team.

Good to know#

• Branch your code on the error code, not the message.
• On 429, wait the Retry-After seconds before retrying.

Learn more#

• Errors guide
• API errors reference
• Model API errors

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.