Account ID
Your CL- Account ID: where to find it, why every API call sends it, and what to do when it doesn't match.
- Can I change my Account ID?No. Your Account ID is permanent and stays the same even if you change your name or email.FAQ
- How do I copy my Account ID?Use the copy button next to your Account ID on Home, API keys or the account menu. You'll see "Account ID copied".How-to
- How do I send my Account ID when using an OpenAI SDK with the Model API?Add X-Clatter-Account as a default header when you create the OpenAI client, and set the Model API base URL.How-to
- How do I store my Account ID and key as environment variables?Keep your key and Account ID in CLATTER_API_KEY and CLATTER_ACCOUNT_ID so code and curl examples work without pasting secrets.How-to
- I have two Clatter Labs accounts. Which Account ID do I use?Each account has its own Account ID, keys, plan and credits. Always send the Account ID of the account that created the key.FAQ
- The docs say my Account ID is in Console Settings, but I can't find Settings. Where is it?The Console no longer has a Settings page. Your Account ID is on Home, on API keys and in the account menu.FAQ
- What is an Account ID?Your Account ID is your account's permanent number, like CL-7K2M9QXA. APIs require it next to your API key.Explainer
- Where do I find my Account ID?Your Account ID (CL-…) is shown with a copy button on the Console Home page, the API keys page and in the account menu.How-to
- Why do API requests need my Account ID as well as the key?The X-Clatter-Account header means a leaked key alone can't be used. The key and the Account ID must belong together.Explainer
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.