Clatter LabsHelp Center

Can I change my Account ID?

FAQUpdated

No. Your Account ID is assigned when your account is created and never changes. Changing your name, email or profile picture doesn't affect it.

If you think someone knows it#

That's not a problem on its own. The Account ID isn't a password; it can't do anything without one of your API keys. What matters is keeping your keys secret. If you think a key leaked, revoke it in API keys and create a new one.

Want a fresh start?#

The only way to get a different Account ID is a different Clatter Labs account. Credits, plans and keys don't move between accounts, so think twice before starting over.

Good to know#

  • Your Account ID is permanent; it doesn't change if you change your name or email.
  • A missing or wrong Account ID answers 401 missing_account_id or 401 account_mismatch.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.