What's that 6-number code app my account asks for?

It's called an authenticator app. It lives on a phone and shows a new 6-number code every few seconds. Your account asks for that code so that only the person holding the phone (you!) can get in.

• Ask a parent or guardian to help you install one, like Google Authenticator or Microsoft Authenticator.
• Don't delete the app, and don't share the codes.
• If you get a new phone, set it up again before the old phone is reset.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.