How do I turn on two-factor authentication?
- Install an authenticator app on your phone, such as Google Authenticator or Microsoft Authenticator.
- Go to accounts.clatterlabs.com and open Security.
- Choose Add an authenticator app.
- Scan the QR code with your authenticator app.
- Enter the 6-digit code the app shows, then confirm.
You'll see "Two-factor authentication enabled." From now on, the code is "Required on every sign-in and for sensitive actions."
You can also set it up during first sign-in on the "Secure your account" step, or choose Skip for now and come back later.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.