For companies and teams
Using SuperCosmos at work: choosing tiers, budgets, responsibility and rollout.
- Can our company talk to someone at Clatter Labs about SuperCosmos?Yes. Email support@clatterlabs.com or team@clatterlabs.xyz; infrastructure questions go to infrastructure@clatterlabs.xyz.FAQ
- Can schools or teachers use SuperCosmos with students?Yes, with care: check the Terms on age and consent, teach students to verify answers, and use its honesty as a learning aid.FAQ
- Can we use SuperCosmos for medical, legal or financial decisions?Use it to assist people, not to decide. Check its output with qualified professionals; use Heavy where mistakes are costly.FAQ
- Does Line CLI send our whole repository to SuperCosmos?No. Line CLI runs on your device and reads files only when a task needs them, sending that content to the model.FAQ
- How do we budget SuperCosmos for a company?Separate app usage (plans) from API usage (credits), estimate tokens per task, and use team limits per member.How-to
- How do we evaluate SuperCosmos for our use case?Build a small test set from real tasks, run it on Flash, Max and Heavy through the Model API, and compare quality, time and cost.How-to
- How do we get consistent results across a team?Share prompts and project instructions, fix the tier per task, keep test prompts, and track version changes.How-to
- How do we roll out SuperCosmos to our developers?Set up a team in the Console, give access per product, share LINE.md conventions, and start everyone on Flash or auto.How-to
- How should a team decide which SuperCosmos tier to use?Default to Flash or auto, allow Max for multi-step work, reserve Heavy for hard problems, and review usage monthly.How-to
- If our product sends customer text to SuperCosmos, who is responsible for it?Your company is. The API key owner's account is responsible for end users' text under the Abuse policy.Policy
- Is SuperCosmos a good fit for a customer support bot?Often yes: it admits when it doesn't know instead of inventing answers. Use Flash, give it your docs, and moderate input.FAQ
- Where can our legal or security team find SuperCosmos data terms?In the Privacy Policy and Terms of Service on clatterlabs.com; infrastructure and deletion questions go to infrastructure@clatterlabs.xyz.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.