Is SuperCosmos a good fit for a customer support bot?

Often yes, mainly because of its honesty: a support bot that says "I'm not sure, let me connect you with the team" beats one that invents a refund policy.

• Use Flash for speed and cost.
• Give it your real policies in the prompt or through a lookup tool; it can't know your rules otherwise.
• Moderate customer input, since your account is responsible for it.
• Escalate to a person when it says it doesn't know.

Good to know#

• Prices per 1M input / output tokens: Flash $1.60 / $3.40, Max $1.80 / $3.80, Heavy $2.00 / $4.40. All prices
• SuperCosmos 1.1 is built to say "I don't know" rather than invent facts. How it's built to be honest
• SuperCosmos reads text only; it doesn't take image input. What it can't do

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.