If our product sends customer text to SuperCosmos, who is responsible for it?

The account that owns the API key. On the Model API and Agent API, your key acts for your account, so your customers' text counts against your account exactly as if you'd written it. One abusive end user can trigger a warning and then a 24-hour suspension of your whole account (on every Clatter Labs product).

Filter or moderate user input, and act on the x-clatter-notice: abuse_warning header. See Abuse policy.

Good to know#

• A request whose prompt is over 262K tokens bills its whole input at 1.5×; output prices don't change. Long-context pricing
• Every tier shares the same 1M-token context window (1,048,576 tokens). Context window
• SuperCosmos answers in your language, including Egyptian Arabic. Languages

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.