What does Clatter Labs keep after I delete my account?

After you delete your account, deletion starts promptly across all services. What may remain:

• a minimal deletion record for up to 35 days, to finish the deletion and prevent misuse;
• billing records required by tax or accounting law, disconnected from your identity where allowed;
• data in backups until overwritten (up to 90 days), protected and unused;
• security logs for up to 12 months;
• pseudonymized training copies in datasets already used; trained models can't be changed;
• Community content others quoted or forked, and de-identified copies kept to preserve discussions.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.