What happens when I delete my account?

When deletion runs:

• Access ends: you can't sign in to any Clatter Labs product with that account.
• Data is deleted across every service (Privacy Policy, Section 9), including Telegram data linked to the account.
• API keys stop working.
• A minimal deletion record is kept for up to 35 days to complete the deletion and prevent misuse.
• Backups are overwritten on a rolling cycle of up to 90 days; until then deleted data is protected and not used.
• Billing records the law requires are kept, disconnected from your identity where allowed.
• Pseudonymized copies already in training datasets are handled as the Privacy Policy describes; models already trained can't be changed.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.