What does Clatter Labs keep when a strike is recorded?

For each strike, Clatter Labs keeps a short, redacted excerpt of the message, with no code and no links, so an appeal can be reviewed. Excerpts are erased after 30 days. See Abuse policy and the Privacy Policy.

Good to know#

• Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
• New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
• Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.