If I got one abuse warning, does it stay forever?
No. The 24-hour suspension happens only on a second strike within 30 days. The short, redacted excerpt kept for appeals is erased after 30 days. If you think a warning was a mistake, you can appeal through the Support Center with your Account ID and the time of the request.
Good to know#
- Not sure which tier?
autolets the product choose per step. What auto does - Clatter Labs publishes its measurements of honesty, coding, efficiency and purity. Benchmark 2 results
- Every tier shares the same 1M-token context window (1,048,576 tokens). Context window
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.