I'm signed in to the wrong account in the Console. How do I switch?
- Check the account menu: it shows the Account ID and plan.
- Select Sign out.
- Select Sign in and sign in with the other account. If you're still signed in to the wrong one at Clatter Labs Accounts, sign out there too.
Keys, credits and plans belong to the account that created or bought them.
Good to know#
- Check status.clatterlabs.com for incidents.
- A private window rules out extensions and old cached data.
- Every API request sends your key and your Account ID (
X-Clatter-Account: CL-…); a key alone is refused.
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.